Pass every witness audit. Never miss a renewal. Stop chasing signatures.
Certification bodies lose accreditation findings to skipped steps, missing signatures, and undocumented decisions. Certiva enforces the correct process structurally — every gate checked, every document assembled from live data, every signature in the right order with a complete record. One system replaces the spreadsheets, email chains, separate training software, and manual PDF assembly.
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FR Forms Auto-Generated
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ISO Standards Supported
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Digital Signing
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System Replaces 5 Tools
Built for certification bodies operating under ISO/IEC 17021-1:2015 — Conformity assessment — Requirements for bodies providing audit and certification of management systems
What changes when you stop doing it manually.
Every outcome below is something certification bodies currently handle with spreadsheets, email, and manual effort — and something that can go wrong at your next witness audit.
Nobody Can Skip a Step
14 enforced phases from application to certificate. Every gate must be cleared in order — no phase can be bypassed, no signature skipped, no NC silently dropped. Without this, skipped steps surface as nonconformities at your next witness audit.
AI That Writes and Reviews Your Reports
AIAI drafts stage reports in your template in minutes instead of hours. A second AI pass reviews reports for gaps and inconsistencies before the accreditation body ever sees them. Also generates non-applicable clause lists, calculates IAF MD 5 audit times, and validates EA-code coverage.
No Copy-Paste, No Version Drift
15+ FR forms — quotations, audit plans, team forms, stage reports, meeting forms, decision forms — all generated from live data. Auditor names, EA codes, dates, and scope descriptions populate automatically. Without this, you are doing manual PDF assembly with find-replace errors in every document.
Entire Signing Chain, Correct Order, Complete Record
Role-gated signing chains — Lead Auditor → Reviewer → Committee → CM — enforced in order. Visual signatures are placed in a browser-based PDF viewer and flattened into the final PDF with names and timestamps. Without this, you spend weeks chasing signatures by email with no proof of sequence.
Impartial, Qualified Committees — Enforced by the System
Appoint committee members from your qualified auditor pool. The system validates that the committee covers every required standard and EA code and flags impartiality conflicts. The certification manager is blocked until every committee member signs. No more hoping the right people reviewed the file.
Your Next Witness Audit Finds Nothing Missing
IAF MD 5 audit-time calculations, multiple accreditation body rule sets, standard-specific scope systems (ISMS, food chain, medical device), timestamped audit trail for every action, and a certificate portfolio with surveillance countdowns. When the AB asks for proof, the record is already there.
Hours of manual work, done in minutes.
Complete audit reports drafted in your template and ready for review. Documents pre-checked against your accreditation body's rules before submission. Correct audit days calculated and defensible. AI is how — faster cycles, fewer findings, and less rework is the result.
- ✓Complete audit reports drafted from audit data — in your template, ready for review
- ✓Reports pre-checked against your accreditation body’s rules before submission
- ✓Correct clause exclusions in seconds instead of 30–60 minutes
- ✓IAF MD 5 audit days calculated and defensible, every time
- ✓Scope coverage gaps flagged before you schedule — not at the witness audit
- ✓Auditor qualifications extracted from CVs automatically
> Generating Stage 2 report... Client: Apex Manufacturing Ltd Standards: ISO 9001 + ISO 14001 (integrated) Audit days: 4.0 (Stage 2) ✓ Evidence extracted from 23 documents ✓ Findings placed into template cells ✓ Conclusion checkboxes set ✓ Safety check: no leaked names, no placeholders > Report review (TÜRKAK profile)... ✓ All mandatory clauses covered ✓ NC classification correct ⚠ Finding depth: Clause 8.1 needs detail Report ready for lead auditor review.
Seven steps from application to certificate
Certiva enforces the right order. Every gate is checked. Every document is in place.
Client Application
Client submits scope, standards, and company details through a self-service portal. The job record is created automatically — no re-keying, no lost emails.
Quotation & Agreement
System generates a pre-filled quotation with IAF MD 5 audit-day calculations. Client reviews and digitally signs. Gate: agreement must be signed before any planning begins.
Audit Planning
Lead auditors, technical experts, and committee members are assigned with EA-code qualification checks enforced. Gate: team cannot be confirmed until every required competence is covered.
Stage 1 & Stage 2 Audit
Auditors complete fieldwork through the auditor portal. NCs are tracked in a closed loop — none can be lost or silently dropped. Gate: all major NCs must be resolved before Stage 2 proceeds.
Review & Multi-Party Signing
Appointed reviewer and certification manager sign stage reports in the correct order. Gate: each signer is blocked until the previous signer completes. No signature can be skipped or reordered.
Committee Decision
Committee reviews the complete audit record and signs the decision form. Gate: system enforces that committee members are impartial and hold the required qualifications for the scope.
Certificate Issued
Certificate is issued with full document archive already assembled. Surveillance countdown begins automatically. Your next witness audit finds a complete, timestamped record from day one.
The cost of doing it the old way. Every one is a real risk.
Skipped steps surface at witness audits
A planner forgets to get impartiality declarations signed before Stage 1. A document goes missing between stages. You don’t find out until the accreditation body does — at your witness audit.
Manual reports drift in quality
Each auditor writes reports differently. Some miss mandatory clauses, others misclassify NCs. Without automated review, these problems reach the accreditation body as findings against your CB.
Weeks chasing signatures
The lead auditor signed, but the reviewer is travelling. The committee member hasn’t seen the document. Nobody knows who signed what, or when. Print, scan, email, repeat.
Missed surveillance = suspended certificate
Surveillance dates anchored to the Stage 2 audit, tracked yearly across dozens of clients. One missed window, and the certificate is suspended. Was it in someone’s calendar? A spreadsheet row?
Separate training software, per-seat fees
You’re already paying for certification management tools, a CRM, and document storage. Now add a standalone LMS with per-seat pricing for auditor training. Five systems, five logins, five invoices.
No proof when the accreditation body asks
The AB asks: ‘Show me the communication trail for this client’s Stage 1 delay.’ You search email threads, shared drives, and chat histories. The proof exists — somewhere. Maybe.
Eight standards. One system. Your documents.
Each standard has its own scope system, audit time rules, and document requirements. Certiva handles each one correctly — and adapts to your CB's specific document templates.
ISO 9001
Quality Management
The world's most widely used management system standard.
ISO 14001
Environmental Management
Environmental impact reduction and compliance.
ISO 45001
Occupational Health & Safety
Workplace safety and risk prevention.
ISO 27001
Information Security
Data protection and cybersecurity management.
ISO 22000
Food Safety Management
Food chain safety from farm to fork.
ISO 13485
Medical Devices
Quality systems for medical device manufacturers.
ISO 37001
Anti-Bribery
Anti-corruption and bribery prevention.
ISO 50001
Energy Management
Energy efficiency and consumption optimization.
Need a standard not listed? We add new standards and adapt your existing document templates.
Other platforms are just a CRM.
Their entire product is our smallest feature.
Most “certification management” software is a client database with a calendar bolted on. They don't generate your documents. They don't enforce signing chains. They don't calculate audit times. They don't validate committee coverage. Certiva does all of that — and yes, it has a CRM too.
Online Application
Clients apply through a branded form — no login needed. On submit, the audit set creates itself, stages are provisioned, and the client gets a portal account.
Document Generation
15+ FR forms filled from live data into your own Word templates. Company details, scope, dates, team, EA codes — all populated automatically.
Digital Signing
Visual signatures placed in-browser with enforced order. Signed PDFs flattened with name, timestamp, and IP. Meeting attendees sign via email token — no account needed.
NC Management
Nonconformities raised, tracked, and closed with full evidence trail. Auto-computed due dates. A stage can’t advance with open NCs.
Training Academy
Built-in courses with PDF/video material, timed exams, automatic scoring. Unlimited users, no per-seat fees. No separate tool needed.
AI Intelligence
Reports drafted and reviewed by AI. Audit days calculated. Clause exclusions suggested. All reviewable and overridable.
Auditor Management
Qualifications, EA codes, witness records. Scope coverage validated before every audit. Double-booking prevented.
Built-in CRM
Pipeline by phase, consultant referrals, finance overview — the feature other platforms call their whole product.
Your next accreditation witness audit should find nothing to flag.
One system. Every standard. Every document. Every signature. Every proof your accreditation body will ask for — already recorded, in order.
We'll walk through your standards and show how your documents integrate.