14 phases. Nothing skipped.
The complete ISO certification lifecycle — from client application to issued certificate.
Application Review
Application submitted by client. Planner reviews scope and standards.
Planning
Planner creates quotation. Audit team identified.
Quotation Sent
System generates pre-filled quotation. Client reviews.
Agreement Signed
Client digitally signs the service agreement.
Document Review
Initial document review. Reviewer assigned and signs.
Stage 1 Scheduled
Stage 1 planned. Audit plan and team form generated. Auditors assigned.
Stage 1 In Progress
Auditors in the field. NC tracking active.
Stage 1 Complete
Stage 1 Report generated. Signing chain: Lead → Reviewer → CM.
Stage 2 Scheduled
Stage 2 planned. Updated audit plan generated.
Stage 2 In Progress
Auditors in the field. NC tracking continues.
Stage 2 Complete
Stage 2 Report generated. Same signing chain.
Committee Review
Review & Decision Form. Committee signs. CM signs last.
Certificate Issued
Certification manager issues the certificate. Full archive.
Surveillance Cycle
Surveillance and re-certification flows begin.
Surveillance and re-certification cycles follow an adapted flow — Stage 1 optional, committees required for major decisions.